CUSTOMER SERVICE

All of our products are individually shipped through our preferred shipper, FedEx. Because of the uniqueness of every order, the exact shipping cost of each order is calculated and will be presented to you before you complete the checkout process.

During the checkout process, you will also be shown the estimated processing and shipping time for your item or items. These times are only an estimate and in no way can LMD guarantee they will be met.

You will be emailed a confirmation when each of your item(s) are shipped, along with a tracking number so that you can monitor the shipping of your item(s).

If you do have any unique timing requirements please email us at support@lorimorris.com before you complete your purchase so that we can work with you to see if your request can be met.

If you have any other questions regarding the shipping of your item(s), please email us at support@lorimorris.com before completing your purchase.

LMD’s white glove service ensures the best, most comprehensive delivery possible. White Glove Delivery products require 3-10 days of handling time prior to transit time, and the service includes inside delivery and the removal of all packaging materials.

LMD gives you the ability to write a customized message and have your order personally wrapped by the LMD team before it is shipped to the recipient.

We remain committed to you. Our team is available to answer any questions you may have and to offer customized solutions that meet your specific needs.